Complaint Forms

To complain or make a request for information to the BC Ombudsman, use one of the forms below. Before you fill out the form, we strongly encourage you to read the information provided on this web site regarding what the Ombudsman can investigate. For information on the kinds of complaints that the Ombudsman can investigate, please . Once the complaint form is received by the Office of the Ombudsman, you will be contacted within five working days by telephone, fax, or by Canada Post. The Ombudsman will not reply by e-mail.

Submit a Complaint Online:

The online secure web form is designed to be a brief summary of your complaint (not more than 3000 words). For a more detailed submission please use one of our other forms that you can print and mail or fax to us.

Secure Web Form

Print and Mail in a Complaint:

Printable Web Document
Rich Text Format (.rtf)
Word (.doc)
Adobe Acrobat (.pdf)

Adobe Acrobat Reader can be obtained free from http://www.adobe.com

Mail or fax your form to:

PO Box 9039 Stn Prov Govt
Victoria, B.C.
V8W 9A5 fax:
(250) 387-0198 (Victoria)

If you have problems connecting to the secure web form or to any of the printable documents, please contact: systems@ombudsman.bc.ca
NOTE: The above address is for information technology questions only. It is not for registering Ombudsman complaints about any of our jurisdictions. To register a complaint please use any of the above complaint forms.

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